PPH provides really bad services to freelancers

Comments

5 comments

  • Official comment
    Community

    Hi Harris, thanks for your message and sorry to hear you're having some trouble, We've looked into this and As your Payoneer account - USD is now activated and you can use it to withdraw your funds!

    Hope this helps and best wishes, 

    The Community Team

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  • Harris

    Its more than two weeks now and their support team didn't respond to my tickets one of their CSR Sofia was in contact with me but now there is no one who respond to my questions/

     

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  • Adam

    if you don't have a verified bank account then you can't release any funds - it AML rules in the UK.

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  • Harris

    My bank account has  already been verified ages ago but their CSR team isn't responding to the tickets. I have been waiting for their response more than a weeks now.  

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  • Harris

    As a freelancer you have zero protection on PPH from scammers and just plain bad clients.

    PPH don’t really care, and their support and disputes team seems to be staffed either by bots or people who aren’t qualified to arbitrate.

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