Unresponsive freelancer

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Thule

Pls help!  I am new on here!

A job was given to freelancer a few dats ago and I have not received a single work product, and although before he was messaging me back has now become unresponsive and has already sent an invoice and withdrawn the funds. He was to design a sponsorship pitch deck, a flier and ticket design.

This has been so unprofessional and really unacceptable. Please advise on (1) how to change my feedback (which went with 5 stars - thats to the platform being glitchy) and (2) I want a refund!

Thanks

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  • Official comment
    Community

    Hi there Thule, sorry to hear that you're having an issue! 

    The quickest and most effective way to reach someone and get this resolved asap is to submit a ticket to our Customer Support Team through this link >> http://support.peopleperhour.com/hc/en-us/requests/new.

    A member of the team will be happy to help and will respond to your query within 7 working days.

    Best wishes,

    PeoplePerHour

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