Contacting Customer Support

To view the community forum please click on the Help Centre option at the bottom of each page (as shown below). 

You can view multiple forum posts that explain many general questions that have been answered by some of our most experienced users.

To contact the Customer Support team please kindly email them at support@peopleperhour.com or create a support ticket* by clicking here.

Our Customer Support team are available from 8 AM -4 PM UK Time, Monday to Friday only. Please be advised that there is no availability over the weekend. 

Please ensure that when you contact the team to include the email that is linked to your People Per Hour account and provide as much detail as possible. Typically you will get a response within 48 hours but sometimes due to a high demand for support, there may be a delay in getting back to you. 

*Please be advised that due to how our internal system works, support tickets are sorted by the date of a customer's last reply. This means that if you were to submit more than one ticket, you will likely experience delays.