Support response?
Sorry for the blunt questions but:
How long does it take for support to reply?
Am I supposed to wait indefinitely for them to respond?
Do I cancel the project if they don't reply?
Do I accept financial loss because they don't reply?
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Official comment
Hi Alex, thanks for your question.
You can read more about contacting support here.
Typically, the support team will respond within 7 working days of your message, however, due to unprecedented demand, there may be delays.
We thank you for your patience and understanding,
Best wishes,
The Community Team
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