Pound or Dollars

Hi,

I see on my last invoice that I accidentally charged my client in dollars. My client was based in Hong Kong so I presume he would pay in dollars. I charged $50 instead of £50 and received only like £39.00, thereby losing out on a bit of money.

Can we get our clients to pay in pounds instead or must we make sure that we charge the international clients enough dollars to cover our fee in pound form? In other words, should I rather have charged the client something like $60 to get £50 out of that?

Thanks!

Official comment

Permanently deleted user

December 19, 2016 21:11

Many thanks for your message.
I have opened up a ticket for you with our customer support team and someone will email you soon.
Please let me know if I can help you with anything else.

Karsten

December 23, 2016 13:25

thanks! response email received - thank you very much for clarifying that issue :)

Pound or Dollars

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