RIDICULOUS ADMIN FEE

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Catherine

• January 19, 2017 08:59

First of all I was never informed of the existence of such a fee. I feel that it is an exploitation of PPH towards its users especially when this term 8.4 is not widely practiced by other similar sites. I feel that at least a reminder needs to be prompted before a deduction is being made. And then it's up to the user to whether continue to be inactive or not. Now I feel like I'm being robbed of my rights.

Besides, I am being charged monthly from Dec 2015 to Dec 2016. However, I am certain that during that period of time I have definitely logged in to PPH at least once, if not many times, to check the details of the jobs recommended to me. Then why am I still being charged given that I have logged in?

Also, I noticed that the charges were £6.70 from Dec 2015 - Nov 2016, but £4.60 for Dec 2016. Why is the difference?

I strongly demand explanation for all my questions above.

I do not think that PPH has practiced term 8.4 correctly in my case (in fact, I do not agree on term 8.4 at all).

I WANT MY MONEY BACK!!!!!

0

• Official comment

  

  Permanently deleted user

  • January 19, 2017 11:12

  Many thanks for your message.
  I have opened up a ticket for you with our customer support team and someone will email you soon.
  Please let me know if I can help you with anything else.

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