Provide My real name

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K. A. S. M.

• January 26, 2017 05:40

 I wonder why my account is not approved. I got an email saying that I need to provide my real name (which I have done) . I provide my real name. How i can prove the name i provide its real? I have my NID card. How to submit Nid Card?

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• Official comment

  

  Permanently deleted user

  • January 26, 2017 11:55

  Many thanks for your message.
  I have opened up a ticket for you with our customer support team and someone will email you soon.
  Please let me know if I can help you with anything else.

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  Clarissa

  • April 22, 2018 11:28

  I have the same situation right now. Anyone please help me. 

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  Rashad

  • January 18, 2019 17:55

  Hello I got the same notification. My name is real!

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