Haven't received the release money in my bank account

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Peter

• January 27, 2017 14:35

Hi,

 

I've withdrawn money from my PPH account and it's not showing as being paid into my bank. However it's not showing in my bank account. There are two payments. One was released on the 25th and the other on the 26th. 

As far as I'm aware, there can be a 24 hour turn around period but this time has passed on both amounts,

Any help would be much appreciated.

 

Kind regards,

 

Peter

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• Official comment

  

  Permanently deleted user

  • January 28, 2017 14:16

  Many thanks for your message.
  I have opened up a ticket for you with our customer support team and someone will email you soon.
  Please let me know if I can help you with anything else.

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• 

  Marjan

  • March 09, 2018 07:38

  I've withdrawn money from my PPH account on 27th Feb and it's not showing as being paid into my bank. However it's not showing in my SCB Pakistan bank account. 

  As per my information, it should not take more than 7 days to transfer money in non-UK bank. Also, I have checked with my bank and they said there is not transaction in pipeline.

  Please could you share the swift transfer details so I can take this matter with bank.

   

  Any help would be much appreciated.

   

  Kind regards,

  Marjan

   

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