I have a refund that's not in my account yet!

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Thomas

• March 01, 2017 14:23

It's been well over 3 days, I have refund that was granted, but it has not come back to my bank account.  

Also, why am I being charged when the freelancer could not complete the work? 

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• Official comment

  

  Permanently deleted user

  • March 02, 2017 10:45

  Many thanks for your message.
  I have opened up a ticket for you with our customer support team and someone will email you soon.
  Please let me know if I can help you with anything else.

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  Joe

  • November 17, 2022 17:05

  This is currently happening to me - up to 5 days now. 

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