Featured proposal
I've just paid for my proposal to be featured for a job. Either everyone else has paid to feature their proposal too, or the system's not picked up on my request; I am somewhere at the bottom of the 24 other proposals submitted. Last year I recall featured proposals being marked with an orange banner in the corner of my profile photo (like the awarded banner); how are featured proposals differed from non-featured (to the buyer)?
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Official comment
Many thanks for your message.
I have opened up a ticket for you with our customer support team and someone will email you soon.
Please let me know if I can help you with anything else.Comment actions -
Hi Kelly
I'm still awaiting a response from your customer support team.
As of today, my profile for this particular job has slipped to the fourth page of 37 sellers who've applied. How can this be when I've paid money to feature my proposal (and in the past this meant that my profile was at the top). I don't believe the 36 other sellers who've submitted a proposal have also paid to have theirs featured?? I've no chance against other competitors and renders the feature request useless!
Can someone come back to me as soon as possible - i.e. today.
Thanks
Emma -
Further to my message this morning, the job has now been awarded:
https://www.peopleperhour.com/job/a5-duplex-leaflet-1482578?id=1482578
and my (supposedly) featured proposal wasn't read by the buyer.
Can I request a refund of the £4.95 I paid to feature my proposal - seeing as it wasn't featured! Also, this is the second time I've paid to feature a proposal, without the proposal having been seen by the buyer. The 'feature' doesn't appear to work!
I look forward to receiving your immediate reply.
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