PAYMENT SYSTEM NOT WORKING

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Sinuhe

• February 28, 2017 16:40

PAYMENT SYSTEM NOT WORKING

I have tired three times to deposit funds into my escrow account to pay an invoice.  I tried with a credit/debit card.  All three times it just kicks me back to the payment home screen asking me to select an amount to pay and a method to pay with.

 

Very frustrating. What kind of mickey mouse operation are you all running here?

Even worse, i have to post to some ridiculous forum to get an answer. There should be some immediate resolution to this. Its almost like PPH doesn't want to take my money. 

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• Official comment

  

  Permanently deleted user

  • March 02, 2017 10:01

  Hello Sinuhe
  
  Thank you for your message.
  
  We are sorry for the inconvenience caused.
  
  We have checked your account and found that you haven't uploaded the documents required for verification of your account. We request you to upload all the documents on your payments settings page (https://www.peopleperhour.com/settings/payments) to verify your account.
  
  Please let me know if I can help you with anything else.
  
  Thank you.

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• 

  Rahman

  • April 01, 2017 05:42

  I do not completed the data about payment system. so I need to help ?

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