PROFILE PICTURE

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Svetlana

Hello! I can't finish my profile filling. Picture is uploading but not showing in profile. When I click "Edit", everytime sections


1. PROFILE PICTURE

2. ABOUT YOU
3. YOUR ZIP CODE / POSTCODE

are empty. I fill it, click "Done", it saves and then staying empty again.

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8 comments

Date Votes
  • Official comment
    Permanently deleted user

    Many thanks for your message.
    I have opened up a ticket for you with our customer support team and someone will email you soon.
    Please let me know if I can help you with anything else.

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  • Svetlana

    Hello, Kelly. My profile's picture had been accepted after 22 hours. So you may close this topic.
    Thank you!

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  • Mateo Monje Shefford

    I have the same problem can you help please?

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  • Svetlana

    Hello, Mateo!

    I've uploaded another photo, more professional, with white background and it had been accepted on the next day.

    Try to choose something more neutral, like from school album :D Without some items behind you.

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  • Adele

    I have had this issue too. I have taken a photo of just me on a plain background but still the same issue. 

     

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  • Sunni

    I have changed both my profile and cover.

     

    But its not changing?

     

    I have also received no email

     

    Sunni

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  • Yulia

    I have the same problem. I cannot change my profile picture. It seems it's uploading. But when I save the changes, nothing happens.

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  • Mohamed Kamal

    Hello! I can't finish my profile filling. Picture is uploading but not showing in profile. When I click "Edit", everytime sections and the cover photo too.

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