Can't edit the profile

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Viktoriya

Hello! Have some issue with the profile.
I want to change the information about myself (my job title and "about you")
But the changes aren't saved every time I am trying.
Please, help me to fix this issue.

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Comments

22 comments

Date Votes
  • Official comment
    Permanently deleted user

    Many thanks for your message.
    I have opened up a ticket for you with our customer support team and someone will email you soon.
    Please let me know if I can help you with anything else.

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  • Kamal

    Hi Kelly, I am having the same issue.

    -2
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  • Phoebe

    Hi Kelly, I'm having the same problem.

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  • Aidan

    Hey Kelly,

    I am also getting the same issue, please help?

    I would like to improve my profiles description and add a cover image.

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  • Alison

    I am having the same problem

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  • Arundas

    Kelly... the problem is because the edit is placed under review, BUT the user (like those asking here) is not told about this AT ALL! And misleadingly, the edit is not shown to the user - the profile editor always shows the last approved profile!

    This is ridiculous. If the edited profile is under review, it should show the edited profile when I try to edit it again, and notify me that it's under review (but still allow me to make more edits). Don't mislead me by showing the original (previously approved) profile text when I'm editing profile! It makes me think that something went wrong and my edited profile was never saved. So I will try to edit the profile again and try to save it again - once again, it looks like it is not saved. It's very misleading and confusing!

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  • Alex

    I have the same problem, I am new on that portal and I can't even change the job title or cover image. Please help me

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  • Alli

    I'm having the same issue. I made a spelling mistake in my profile title and every time I amend it and click Save, it reverts to the old one. Please can someone help!? Thanks!!

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  • Munibur

    Hello, I want to edit my profile and for that reason I tried many times to edit. But I can not edit my profile. Please help me.

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  • KINGSLEY

    Please am having troubles editing my profile

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  • rencel
    • Edited

    Hi Kelly, please help me I can't edit my profile too. 

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  • Ajay

    Hello! Have some issues with the profile.
    I want to change the information about myself (my job title and "about you")
    But the changes aren't saved every time I am trying.
    Please, help me to fix this issue. and my application is not approved 

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  • Jennifer

    please help having the same issue

     

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  • Maren

    Hello, I have the same issue. I can't change the information about myself. Please help me.

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  • Rabeel

    Hello, i am facing the same issue.

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  • zeinab

    Hello, i am facing the same issue. please do it

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  • Mark

    Hello, I'm facing the same problem.

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  • Victor

    Same problem here!

     

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  • Heba

    Hi, I have the same issue here as I can't edit my profile could you please check and support me.

    Appreciate your concern and soonest reply 

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  • Ze Hong

    Hi, I have the same issue too. I edited my profile but it is not saved.

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  • Shahid

    Hi kelly, I have the same issue.

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  • Mohamad

    Hello
    I can't insert my personal information in profile
    I do have option to type my information and the process goes well but after i finish from typing it says profile updated successfully
    But still no changes are made

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