Client cheatd with me by manpluting the job description.
Hello Support Team.
Recently I've worked on one project (#1488793). It's regarding of design a graphics in illustrator.
In that job post client has not given full instruction or not attached any of visual reference. After small message talk I got some idea then crafted vector visual and submitted. She said this is not my design and provided two other drawings and told me to have to design like this.
I've designed two more illustrator artworks according to that drawings and submitted. Again she said that these are not that design which she looking for and shared two another hand drawings file.
I told her this was not a part of the job and I've already provided artwork which she has confirmed to work on via PPH chat and I've asked her it will take charge if she want the artwork what reference she provided second time. She has suddenly closed the project.
Feeling to not make clients unhappy I've submitted new artwork without taking new charge. Meanwhile, I've found she has already created new job with the proper instructions as I suggested with attachment.
She has done two task within one job post from me and when I've asked to pay for it and give feedback than she not responded yet. Even not gave feedback + rate too.
My questions is, why she does like this? Does this task without feedback do negative affect on my workstream?
Can you please help me to resolve this issue.
-
Official comment
Many thanks for your message.
I have opened up a ticket for you with our customer support team and someone will email you soon.
Please let me know if I can help you with anything else.Comment actions
Please sign in to leave a comment.
Comments
1 comment