THE PAYMENT GATEWAY GETS ACCEPTED AND I GET REDIRECTED TO THE'ACCEPT PROPOSAL PAGE AGAIN....

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Inderbir

• March 15, 2017 13:44

I have tried several times.  When I select payment method (fill in card details) and then click "accept proposal" Then my bank gateway with OTP and all then proceed.

 

I am then redirected to the previous page with no error message where accept proposal comes again.

Can I get some assistance please?

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• Official comment

  

  Permanently deleted user

  • March 16, 2017 10:46

  Many thanks for your message.
  I have opened up a ticket for you with our customer support team and someone will email you soon.
  Please let me know if I can help you with anything else.

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  Charles W

  • March 22, 2017 17:24

  Hi, I am having the exact same problem. Was there a solution to this?

  Thank you

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  Lory

  • May 10, 2018 10:06

  Hi, I am have the same issue. Cound you please help with it? 

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  Charles W

  • May 10, 2018 11:35

  I @Lory,

  What I've found most of the time is that my bank is denying the international transaction. Try calling your bank, give them the exact details of your purchase, and ask for them to approve the transaction prior to you clicking to confirm the transaction. 

  Hope this resolves your issue!

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