My document has been rejected

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Mizanur

• April 10, 2017 20:09

Hello The Customer Support Ninjas , Thank you for my document rejected. I informed you that NID FRONT.jpg document is my only Government ID.How can I submit an actual picture of my ID ? will i submit a recent photo in PPH id uses .? Another informed you that i don't have an utility bill, I do not own a house, the house I am renting. I have submit a bank statement where show my real name and address.

Thanks

Mizan

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• Official comment

  

  Permanently deleted user

  • April 11, 2017 15:55

  Many thanks for your message.

  I have opened up a ticket for you with our customer support team and someone will email you soon.

  Please let me know if I can help you with anything else.

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  Joanie

  • February 12, 2019 04:38

  Dear Customer Support. In reply to the email I received yesterday I need to re submit a proof of address/identity as mine was rejected, could you open me a ticket so that I can resubmit. I would reply to your mail, but it is no reply. Thanks in advance, Joanie

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