Refund - How do I get my 10% back?

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Lamin

• May 23, 2017 18:09

Hi,

I was refunded money from an artist who could not fulfil a job but noticed that I have been charged 10% when the rules as I read it state that if it is not my fault then I would not be charged?

Can I have an explanation please followed by my 10% being returned?

Thanks,

Lamin

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• Official comment

  

  Permanently deleted user

  • May 25, 2017 09:51

  Many thanks for your message.

  I have opened up a ticket for you with our customer support team and someone will email you soon.

  Please let me know if I can help you with anything else.

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