Contact support

Comments

3 comments

  • Official comment
    Permanently deleted user

    Many thanks for your message.

    I have opened up a ticket for you with our customer support team and someone will email you soon.
    Please let me know if I can help you with anything else.

    Comment actions Permalink
  • susie

    Hi Kelly,

    How do I get in touch with support?  The reason being is that I have paid for a job with a freelancer who I have previously done business with (e.g. she has offered good reliable service and I wish to continue using her services).  However, due to some glitch at PPH, I have no ability to communicate with her on my workstream?

    This is now URGENT!

    Please improve support so that I can get this matter resolved.  I will keep trying to contact support in a variety of methods, email, facebook, forum, etc, with details of my problem until I hear an answer.


    Thank you!

    0
    Comment actions Permalink
  • Jay

    Hi Kelly. 

    i have ask somebody to do a project. This has become a night mare. i have raised a ticket a day ago. for PHH to check my account messages to see whats going. Nobody has got back to me. 

    i left with a project not completed,

    this person has agreed this:

    22 NOV 2017
    25 OCT 2017
    this work and payment you provide me via PPH when i will not complete your work then i will return amount and my condition i want amount 3 milestone when design part complete then you release £50 and second when i will start work on development release £50 and final invoice when i will move all code on your server then you release final amount.

    so i gave him the job

    he then during the project not been completed he send me ESCROW (which i refuse until its completed correctly, then change it to and paid it)

    now he refuses to complete the work .

    This people need  to be ban on this site. this is twice this happen to me. i lost money before. i will not lose money again 

    PHH is not helping at all. could some body get in-touch please 

    0
    Comment actions Permalink

Please sign in to leave a comment.