Site won't accept my profile image

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Anna

• March 29, 2017 11:48

Hi there, 

I'm trying to join the site but it keeps telling me to provide a genuine profile image. But the image I'm providing is a genuine image and the one I use for all my work. Anybody else had this problem? Any suggestions why this might be? 

Many thanks,

Anna

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• Official comment

  

  Permanently deleted user

  • March 30, 2017 09:48

  Many thanks for your message.

  I have opened up a ticket for you with our customer support team and someone will email you soon.

  Please let me know if I can help you with anything else.

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  Becky

  • March 30, 2017 06:51

  I'm having the same problem

   

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