404 - Oops, something went wrong - when I click on any of my messages from buyers and enquirers

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Darren

• August 01, 2017 13:30

Hi

I can login to my PPH without problem. I have a few messages on some of my Hourlies from buyers and some on others from people wanting to place an order.

However when I click on the message thread I get:

"Oops,
something went wrong"... which I presume is a 404 page.

So I can't get back to anyone including people that has purchased my services that have additional questions.

Can you let me know what the problem is?

Thanks

Darren

 

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• Official comment

  

  Permanently deleted user

  • August 01, 2017 14:41

  Many thanks for your message.

  I have opened up a ticket for you with our technical support team and someone will email you soon.

  Please let me know if I can help you with anything else.

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  Harriet

  • August 01, 2017 13:36

  Me too! Concerning as I'm in the midst of negotiating for a job..!

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  Lisa

  • August 14, 2017 08:19

  And me. So annoying.

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  Jennifer

  • August 16, 2017 21:07

  Did you get this resolved as it is happening to me at the moment

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  Lisa

  • August 17, 2017 16:02

  I'm still trying to get this sorted Jennifer. I've managed to receive some messages from the buyer but apparently she has now bought an hourlie but I can't see it. PPH Support have said it's because the buyer changed the job she was enquiring about or something like that.

  I'll let you know if I manage to get any further forward.

   

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  Lisa

  • August 28, 2017 12:33

  Really disappointed. I was waiting for the buyer to get back to me and it turns out she had to go with someone else in the end as the workstream was too much of a problem. This has lost me money with no real explanation from PPH as to why this was happening. Not happy.

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  Matthew

  • September 21, 2017 10:04

  This is happening to me, I'd appreciate some help please Kelly

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