Incorrect location

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Simon

• April 08, 2017 15:16

I've recently returned to the UK following a few months in New Zealand.  My location is showing incorrectly as New Zealand and I'm unable to correct it.  

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• Official comment

  

  Permanently deleted user

  • April 09, 2017 09:15

  Many thanks for your message.

  I have looked in your account and can see your issue is now solved. Please let me know if I can help you with anything else.

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  Justin

  • April 08, 2017 20:27

  yes I am having same problem. I contacted pph over 1 month ago and am yet to receive a reply. it means your adverts wont be included in 90% of peoples searches unless they click a box requesting people from NZ or in my case Spain. I would of thought pph would consider a users ID and proof of address a more important factor than IP address.

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  Simon

  • April 09, 2017 10:47

  Hi Justin,

  I emailed support@peopleperhour.com and attached a recent official document showing my correct address (I used a bank statement downloaded from my internet banking) and it was corrected within a few hours.  

  All sorted. 

  Cheers,

  Simon

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