Genuine profile picture

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Marina

• April 10, 2017 07:53

Hello,i have been trying to activate my seller hourlie but i have been denied twice because it is saying that i did not provide genuine picture of mine. But in reality i did. Is there something i am missing? What is the solution? Please,help me.

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• Official comment

  

  Permanently deleted user

  • April 11, 2017 15:43

  Many thanks for your message.

  I have opened up a ticket for you with our customer support team and someone will email you soon.

  Please let me know if I can help you with anything else.

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  ian

  • April 11, 2017 16:18

  Kelly!!!!! This is a perfect case in point no? I didn't even know you had a system in  place to determine if a picture was genuine or not. Here, right here is a perfect opportunity for you to explain exactly what's gone wrong here. In fact if you take a look through the questions raised on this community there are several more with exactly the same problem.

  Must I really explain to PPH what the purpose of a support community or a forum is???

  Now given your previous fob to me on the first "answer" where precisely does Marina's personal information have to be in any way compromised in a complete answer to this issue?

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  Marina

  • April 19, 2017 06:04

  Thank you! :)

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