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Tracey S

• August 31, 2017 19:56

i have done a job but have no idea how to send an invoice as the system thinks that the job has not been accepted.  any ideas

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  Permanently deleted user

  • September 03, 2017 18:36

  Hi Tracey, 

  As Mohammed suggests the workstream is your answer - find that workstream with the buyer and raise and invoice there, my only concern... because you are highlighting NDA within the title and to PPH support team I am wondering if you have not accpeted the NDA? Or worse, the buyer has not accepted the proposal from you but you have still completed the work? 

  Please ensure all proposals are accepted before commencing work and money is deposited in escrow. It is one of the main things that protects sellers on the platform and allows PPH support to actually do something about buyers that are trying to get work 'for free'.

  Please let me know if you need anything else.

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  Mohammed

  • September 01, 2017 23:33
  • Edited

  (Your proposal should be already accepted and money deposit in escrow)

  From the same Workstream above the text box find raise invoice, click > put amount and work period  > send , buyer will accept and pay it , you're done.

  what NDA has to do here ?

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  Tracey S

  • September 10, 2017 16:04

  well i did some digging on pph he must of sent others ndas too as he gave it to someone else  so i am learning we hard and fast.  I find some buyers dont decline your proposals and its left sitting there and i am making sure i tick the box inform me if it is awarded to someone else.  I also am cancelling the jobs that have been awarded but still pending on mine its wrong and i don't care if the buyers don't like it but they should think about the sellers who could be looking for alternative jobs

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