account not verified ? or verified ?

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W

• April 20, 2017 13:59

 my account is showing verified but still payments are being rejected.

 

when i try to release payments to seller it gets rejected because showing that my account (buyer's) is unverified ? 

even if it is unverified why the heck PPH wont release payments to the seller. thieves 

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• Official comment

  

  Permanently deleted user

  • April 23, 2017 09:08

  Hello 
  
  Thank you for your message.
  
  We are sorry for the inconvenience caused.
  
  We have checked your account and found that you haven't uploaded all the documents required for verification of your account. We request you to upload all the documents on your payments page to verify your account. You still need to provide the document listed below.
  
  Source of Payment Verification:
  a. In case you have used a Credit or Debit Card on your PPH account (one of the following):
  • A copy of the front and back used on your PPH account. For Security Compliance we recommend that you blank out the central 8 digits of the card number digits, and the last three digits at the number on the back (CVC/CVV number)
  • Credit or Debit Card Bank Statement for the card used on your PPH account including a Peopleperhour transaction (less than 3 months old). For Security Compliance you must blank out the central 8 digits of the card number digits
  b. In case you have used a PayPal account on your PPH account:
  • PayPal Account statement showing your PayPal registered name, email address and verification status along with any relevant transactions
  
  Please let me know if I can help you with anything else.
  
  Thank you.

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• 

  Damini

  • July 24, 2017 17:23

  Hi 

  in add documents at a time you can add only one image which cant cover whole detail.so in case you don't verified it in 7 days will you notified for not having enough docs??

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• 

  Dharmendra Kumar baiga

  • September 03, 2024 06:21

  Hii sir mera credit card registered nahi ho rha hey

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