Account documents pending

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Gemma

• May 20, 2017 08:06

Please can someone look in to my account. 

 

I've uploaed a photo of my bank account statement which for some reason was rejected, so I've uploaded a pdf version 5 days ago and it STILL pending. 

 

Why are you withholding my money from me? 

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• Official comment

  

  Permanently deleted user

  • May 22, 2017 08:14

  Many thanks for your message.
  I have opened up a ticket for you with our customer support team and someone will email you soon.

  Security checks can take up to 7 working days.

   
  Please let me know if I can help you with anything else.

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