Client deactivate his account with out paying the amount.

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Maira

• May 29, 2017 21:30

Hi,

I have worked for my client Gil L.

#1433248 Sketch to vector for sports logo

He checked the draft earlier and want to make a small change.

I already send him the final files.

And generate an invoice.

He was not responding from so long.

And now pph rejects my invoice by saying the client deactivate his account.

Please check. I don't know where the amount goes from escrow.

I have submitted this request earlier, But the issue is still not resolved.

 

Please check and let me know.

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• Official comment

  

  Permanently deleted user

  • May 30, 2017 09:35

  Many thanks for your message.

  I have opened up a ticket for you with our customer support team and someone will email you soon.

  Please let me know if I can help you with anything else.

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• 

  Maira

  • May 30, 2017 10:43

  I got the same message last time, But I haven't receive any email from the team.

  Will hope to get this issue resolved soon.

  Regards,

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