My Buyer account suspended bcs of Violation of T&C

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waqar

• July 12, 2017 16:30

Hi 

My Buyer account is suspended bcs of some violation of some account policy. 

All money is in escrow and his account is permanently deactivated. and work stream is blocked.

and also i get email from support team that all my documents are rejected too, i try to send all documents again but it says "We do not require any documents at this time." 

i send many messages but still i dont get any reply from support team or any email for update what i do next. 

Any one has any idea what i do next or any customer support number so i can contact them directly to solve this. 

0

• Official comment

  

  Permanently deleted user

  • July 16, 2017 21:16

  Many thanks for your message.

  I have looked in your account and I can see you are already discussing this with a member of our team.

  Please let me know if I can help you with anything else.

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  Mohammed

  • July 12, 2017 16:58

  Allow 24-48 hours and you will receive response.

  Relax in the meantime.

  -1

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  waqar

  • July 12, 2017 17:02

  lol this is not something i can relax 

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  waqar

  • July 12, 2017 17:05

  Any one know working hours for support team or there phone number?

  0

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  Mohammed

  • July 12, 2017 17:10

  Since you are lol'ing then you can relax.

  -2

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