Payment Problems

Comments

8 comments

  • Official comment
    Jake

    Hi James,

    If the buyer doesn't accept, nor reject the invoice within 7 days, the funds will automatically be released to you.

    As for the recognition, feedback isn't mandatory, so although it is nice to get recognition - you will still be getting paid if he doesn't respond :)

    I know, it sucks doesn't it - but at least you are getting the money.

    Hope this helps

    Jake

     

    *UPDATE - Kelly - 15/08/2017* 

    I thank Jake for this comment as it is the best help offered, I have also created a ticket for you so that you are not waiting too long for a response afterthe 7 days are up.

    Regards, Kelly

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  • James

    Hey Jake,

    Thanks for the response. Patience is the key then.

    Will respond back after the seven days are up to update how things went.

    Thanks for the response,

    James

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  • Jake

    Sure, it's just a way that PPH avoid seller's being unfairly treated

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  • Akhirul Islam

    Dear sir,

    I have done this man's job but he has not payment yet. Please do something against him.

                  

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  • James

    Jake,

    Thanks for creating the ticket.

    A PPH Crowd Expert has been speaking with me.

    Hopefully she can resolve this issue, considering the fact Akhirul confirmed the fact that the client is committing acts of fraud.

    I appreciate the support and help you're providing, Jake and Akhirul.

    Thank again,

    James

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  • Jake

    Is the 'buyer' called John? Hopefully the support team get your money and get him off the site!

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  • Jake

    May I have a link to your profile, James?

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  • James

    The buyer's name isn't John. However, an administrator did comment on the workstream not too long ago. I'm now sure of myself that the matter will be handled one way or another.

    And sure, so long as you don't criticize me too harshly. I'm fresh on the boat. pph.me/Jipion

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