money pending

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polina

• August 17, 2017 13:13

 hello Support

my invoice has been rejected with message

PPH ADMIN - We would like to inform you that both your PPH accounts remain unverified. Therefore we are unable to release this invoice payment to the Seller. Both users are kindly asked to login to their PPH account and follow this link in order to provide the proper documents to have their account verified: https://www.peopleperhour.com/settings/idDocuments?autoOpen=1. Thank you

i have attached my id and bank statement but money are still pending

should i raise  a new invoice?

thanks

Polina 

 

0

• Official comment

  

  Permanently deleted user

  • August 18, 2017 12:34

  Thank you for your message.

  We need at least 7 working days to verify them, so would request you to please be patient however we will try to get them verified as soon as possible. You won't get notified, however when you check your withdrawal accounts, it will appear as approved from us.

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