I have paid twice for same job

Follow

Miladis

• December 29, 2017 18:36

Hi, can anybody look into my latest job 'Children book', I paid via paypal to PPH on the 6th of Dec the amount agreed with the seller (150 USD), it was taken from my account successfully (165.60 USD) but when the job was finished it asked me to ACCEPT which I did and automatically another payment was taken from my Paypal account. 

Can anybody sort this out and give me my money back? I'm talking of the exact amount of 165.60 dollars. Which I have now paid twice.

0

• Official comment

  

  Permanently deleted user

  • December 31, 2017 14:39

  Many thanks for your message.

  I have opened up a ticket for you with our customer support team and someone will email you soon.

  Please let me know if I can help you with anything else.

  Comment actions Permalink
• 

  Miladis

  • January 04, 2018 12:51

  Thank you support team for your email explaining how to sort this out. I have my money back now. I explained to my hourly that she shouldn't have done a second request of funds. She didn't know the process well that's why she did this and I paid a second amount by mistake. She refunded me without question and once I clicked the job as finished she got her money. All sorted.

  0

  Comment actions Permalink

Please sign in to leave a comment.