Unresponsive client not paid invoice (1 week now)

Comments

5 comments

  • Official comment
    Permanently deleted user

    Hi Pratibha,

    Completing class work for 'buyers' is against our terms and conditions.

    https://support.peopleperhour.com/hc/en-us/articles/205218187-Jobs-posting-policies

    Prohibited jobs

    All kinds of work can be posted as a Job on PeoplePerHour. There are just a few things that aren’t accepted:

    • Offers of permanent employment, partnerships, franchises or joint ventures.   PPH is a marketplace for freelance services only.
    • Unpaid work / profit or revenue share / commission only / payment in exchange of skills or services.  All Jobs should be paid for, either by an hourly rate or a fixed price.
    • Requests to complete university/ college/ school work.
    • Requests to undertake activity such as post listings on other websites for the purpose of evading those websites account processes or policies.
    • Fraudulent listings, requests for illegal services, spam or listings posted purely for the purpose of promoting another business or website.
    • Requests for artificial social media followers/likes or product/business reviews (or indications judged carefully at our discretion that the Buyer requested indeed artificial deliverables)

    You can raise a dispute with our team using support@peopleperhour.com, however this buyer may know that you shouldn't have accepted the job in the first place. I don't understand how the job got through our moderation!

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  • Swarupa

    Hi 
    I have a clint.This project name "#1626048 Image retouching".I have send invoice few days ago. But he not response against my invoice.So what can I do now?Please help me for this payment . 

     

     

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  • Pratibha

    Hi Kelly,

    I wasn't aware that it is not in acceptable list.

    Yesterday, PPH admin has responded on workstream but still no reply. His profile is showing last seen as on Friday. 

    How long should I wait for his reply?

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  • Permanently deleted user

    Pratibha, I would await the outcome from PPH dispute team.

    Swarupa, You should have the money after 15days if you have already sent the invoice, unless the buyer has disputed the invoice. It will automatically release after this time.

    Please let me know if I can help with anything else.

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  • Pratibha

    Hi Kelly,

     

    Still he has not responded to PPH admin's message.

    How long shall I wait?

     

    Shall I inform his professor about this?

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