MY WORKSTREAM WAS MODERATED

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omear

• March 13, 2023 15:46

i just messaged someone asking a basic question 

bought the service and now i cant message them with the information they need 

 

 

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  Community

  • March 15, 2023 09:04

  Hi there, thanks for your message and sorry to hear you're waiting on a response. Please be assured that your ticket is in the system and a member of the team will respond as soon as they are available to help. 

  Best wishes, 

  The Community Team

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  Segun

  • March 13, 2023 16:12

  Ok how did you want me you to help you

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  Braden

  • March 13, 2023 20:45

  I had the same problem.

  Now I want a refund because its been 3 days since I posted a support ticket and it has been ignored.

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  Nicola

  • March 15, 2023 16:51

  I had a similar issue. I got the message "Our Moderation Ninjas detected content in your WorkStream, which was in violation of our Terms & Conditions. For that reason, your message never reached xxxxxx:s Inbox". If you want to talk this through, just contact us. However, when I click on the "contact us" link, there is no obvious way to contact you to talk this through?..

   

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