Payment is delayed to be withdrawn to PayPal

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Cassius

• September 29, 2023 07:10

I have been requesting payment withdrawal for a week now and each time It doesnt reach my Paypal but gets reversed back to the platform.? 

Is there anyone I can chat to?

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• Official comment

  

  Community

  • September 29, 2023 09:28

  Hi Cassius, we can see your ticket in the system and it has been escalated to the payments team to look into in more detail. A member of the support team will be in touch as soon as there is more information. 

  We thank you for your patience!

  The Community Team

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  Cassius

  • October 03, 2023 10:46

  Hi, Is it possible to get an update on this as it has been days with no reply.
  
  

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  Fatih

  • October 04, 2023 16:59

  I'm having the same issue. Tried withdrawing to bank and Payoneer multiple times but keeps bouncing back to Peopleperhour. Job completed & delivered, client approved, 2 weeks passed but Peopleperhour refusing withdrawal request. Strange...

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  Antoinette

  • October 05, 2023 12:42

  I'm also having an issue, but slightly different. My withdrawal was processed by PPH, but Paypal doesn't show it. They had me change a few things in my Paypal account, by they stil won't release the money

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  Cassius

  • October 06, 2023 14:20

  @Antoinette, @Fatih
  
  I would suggest that you guys log a ticket, they take time to reply but they do, I am in communication with them specifically about my issue and they are giving more contextual responses.
  
  I highly suggest opening a new ticket.

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  Antoinette

  • October 06, 2023 14:55

  @Cassius

  Thank you for your response. I've tried that. Will wait some more, lol!

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