Disassociating my Payonneer account

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Anton

• April 03, 2023 10:00

Hey everybody. I unlinked my Payoneer account and then wanted to add it once again. However now PPH says "you need to disassociate your Payoneer account in order to use a new one". At PPH, they recommended to contact Payoneer directly in order to remove PeoplePerHour as a funding source. But even after doing so, that error message still pops up when trying to add a new Payoneer account. Any words of advice anyone? The customer support team replies to me literary once a week, LOL.

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• Official comment

  

  Community

  • April 07, 2023 08:50

  Thanks for your message Anton. We can see that you've raised a couple of tickets and a member of the team will be in touch on their return from the UK bank holiday weekend, which will be Tuesday. 

  We've added a note to your account and a senior member of the team will look into this further on their return.

  Best wishes,

  The Community Team

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  Anton

  • April 08, 2023 07:38

  Thanks. Finally after 2 weeks of waiting I can get my ticket looked at! *⁠\⁠0⁠/⁠*
  what generosity!

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