offer posting issues

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Marta

• May 15, 2023 09:38

Hi - I have tried for about 9 times to post an offer, I literally started copying offers from other freelancers in order to get this done but I keep receiving an email that the offer isn't accepted. 
I have paid for 1-month membership and I am trying to get at least 2 projects done within this time frame as per policy but it looks like I hit a wall and I cannot understand what the issue is.

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• Official comment

  

  Community

  • May 17, 2023 12:00

  Hi Marta, thanks for getting in touch, and sorry to hear you're having trouble with posting an offer. We have created a new ticket for you and have escalated this to a senior support team member to take a closer look at what happened. They will contact you as soon as possible to help with your query. 

  Best wishes 

  The Community Team

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  Caryl

  • May 15, 2023 13:36

  I posted two offers today and I've repeatedly had the same error message as you have been receiving. There doesn't seem to be a way to ask an advisor either. If I have any success I'll be sure to post how I did it here for you. 

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  Marta

  • May 15, 2023 13:41

  Thanks Caryl, I am now at the 14th attempt, am literally copying from existing offers and still!

  I cannot reach any customer service either - will also post if I can get to be bottom of this 

   

   

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  Adam

  • May 15, 2023 13:54

  Copying offers will lead to you being suspended

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  Marta

  • May 15, 2023 14:21
  • Edited

  will bear that in mind

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