Is there really no protection for sellers who have raw costs?

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1 comment

  • Official comment
    Community

    Hi there, thanks for your message.

    As per our refund policy, if a buyer is not satisfied with the content, they give the freelancer a chance to provide at least 2 revisions before processing a refund. 

    In this case, the first refund was declined to give you the opportunity to reach an agreement. As this could not be reached, a refund was processed.

    Hope this clarifies.

    Best wishes, 

    The Community Team

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