Invoice won't send

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Vicky

• January 08, 2024 13:00
• Edited

Is anyone else having trouble sending an invoice? When I press 'Send', it just freezes on 'Sending' and doesn't actually send. I've tried doing it from both the app on my phone and from the website on my laptop.

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• Official comment

  

  Community

  • January 10, 2024 09:24

  Hi Vicky, 

  Sorry to hear this and thanks for making us aware! We have created a ticket for you and a member of the team will look into this and respond to your query as soon as they are available. Hopefully, this can be resolved soon! 

  Best wishes, 

  The Community Team

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  Vicky

  • January 10, 2024 09:32

  Hi, I managed to resolve this thanks. I think it was because the billing date was from December 2023. When I entered from 2024, it seemed to send without any issues.

  Thanks,

  Vicky

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