Do you guys respond to tickets anymore?
I submitted two tickets, one on Friday, the other one yesterday and i haven't heard back from you guys up to now.
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Official comment
Hu Symon, thanks for your message and apologies for the delay - we're dealing with a high demand for support at the moment. We can see a support team member has responded to your ticket - we hope you get this resolved soon.
Best wishes,
The Community Team
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