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Bradley

• February 08, 2024 15:18

Hi, 

 

I received this message and I don't know what to do or how to make this payment. Please help. 08/02/2024 

Something went wrong and our Customer Support team didn't approve your payment. Read more about Invoicing on PPH in our Terms & Conditions section or Contact our amazing Customer Support team.

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• Official comment

  

  Community

  • February 11, 2024 17:17

  Hi Bradley, you will need to speak with the support team to find out why your payment didn't go through. We have created a ticket for you and someone will be in touch as soon as they are available to help. 

  Best wishes, 

  The Community Team

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  David

  • February 12, 2024 10:29

  I have tried to pay for something this morning and it keeps getting declined? I have tried using various cards, no luck?

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