Invoice not approved

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Olusegun

• August 03, 2023 11:38

I have just had to submit an invoice for the second time for the same work that has been completed and client is satisfied with work done. My documents have been accepted and I have checked this again (they still say verified). 

I've already been paid for previous work with this client. 

This time it is saying that my invoice has not been approved.

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• Official comment

  

  Community

  • August 07, 2023 09:35

  Hi Olusegun, sorry to hear you're having trouble. We can see your ticket in the system and a member of the team will be in touch with more information as soon as they are available. We have also escalated this to a senior member of the team to look into. 

  Thanks for your patience and best wishes, 

  The Community Team 

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