Peopleperhour support is extremely slow or non-responsive. Ticket hasn't had a response in 6 days. Any ideas?

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Linc

• March 07, 2024 08:25

I opened a support ticket about a non-responsive buyer 6 days ago via this link: https://support.peopleperhour.com/hc/en-us/requests/new and still haven't had a response. 

Any ideas or is there an email address that can be used? This is beyond frustrating.

Thanks

1

• Official comment

  

  Community

  • March 08, 2024 11:57

  Hi there,

  Sorry to hear you're having an issue with a buyer not communicating.

  Please be patient and know that one of our customer service team will get back to you. I can see that you sent a follow-up email to your ticket on Tuesday, which will put your ticket to the back of the queue. Please don't send any further follow-up messages until you have received a response from a member of our team. 

  Best wishes,

  The Community Team

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  Linc

  • March 08, 2024 12:10

  Thanks for getting back to me. I'll hold on and wait

  0

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  Amaya

  • March 08, 2024 12:34

  Sorry, I want to delete my account how to do it 

  0

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  Shahid

  • March 10, 2024 13:54

  If anyone need a active acount service in just one day please contact on WhatsApp num .. zero three one nine five five one zero seven zero seven

  -1

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  Shahid

  • March 10, 2024 13:55

  If anyone need a active acount service in just one day please contact on WhatsApp num .. zero three one nine five five one zero seven zero seven

  -1

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  Colin

  • March 11, 2024 19:21

  Shahid - sorry, are you offering to activate a PPH account illegally, and you are openly advertising your WhatsApp number, both of which are against PPH T&Cs?

  What's going on with the website moderators?

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  Linc

  • March 14, 2024 08:42

  It's now been 9 days since I sent my last reply. I still haven't had a response.

  Can someone from support please get back to me?

   

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