Support system is dead?

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galif

• March 09, 2024 04:43

The support system is dead?

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• Official comment

  

  Community

  • March 12, 2024 17:01

  Hi there,

  I can see in your ticket that you keep sending follow-up messages. Please don't do this as it will put your ticket to the back of the queue each time. 

  We understand your frustration, but please be patient and a member of our team will respond in due course.

  Best wishes,

  The Community Team

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  galif

  • March 12, 2024 17:09

  Sorry there

   

  but it's been 3 ticket i open and never got any answer so hope you understand

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  shakeel

  • April 02, 2024 18:03

  I created the ticket on 24h March but no one bother to reply my ticket yet.

  This is how UK's very big platform works?

  I must the say that the support system is very poor and need to improve it.

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