New system aimed primarily at matching newer sellers with buyers

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1902 comments

  • Dee

    @ Pilar, which bit confused you?

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  • Deb C

    @Pilar

    That message is fine up until the last point to made to Pie. 

    Why would you waste time going after jobs you couldn't do yourself? I'm not taking about large jobs you need help with to complete within the deadline I'm talking about 'jobs you may struggle with'. If I went after a job I had no experience in with the intent of then outsourcing it to somebody else how would I know it it was good enough to send to my client who believes he has hired ME to do it? Surely that also means you are deceiving the client into believing you have skills and experience which you actually don't? I may seem naive about all this as its clearly something many people do on a regular basis but t's my reputation and feedback on the line at the end of the day so this whole concept is alien to me.

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  • Dee

    @Paul, I get that it was to kick start the letters page, but my experience working with companies (as a freelancer/contractor/consultant) is that if a company has a culture of deliberate deceit, it isn't restricted to a single area,

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  • Pilar

    @deb & @pie I was talking mainly about business owners in reference to outsourcing. As they wear so many hats it's impossible to be an expert in everything and that's why they hire freelancers. 

    @deb re confusion i meant about the letters you mentioned. Is it in reference to something on PPH? Please advise. 

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  • Paul

    jobs you may struggle with

    It doesn't mean you can't do them. It just means someone else might be able to do them more quickly or even better.

    For years I have worked for these people that get work they can't do and get someone else to do it for them. They are often pretty incompetent but good at schmoozing clients. They have an air of authority granted to them via a job title such as  'Manager', 'Management Consultant' or 'Agent'. These people deceive clients every day.

    The concept of a middleman or woman is hardly new. It's the oil that flows between those that want something done and those that can do it.

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  • Dee

    @Pilar, - No not on PPH, it's a reference (earlier in the thread) to an example of false info on websites.  A follow on from the earlier discussion about the existence of Lucy, which has already been addressed.

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  • Paul

    @Paul, I get that it was to kick start the letters page, but my experience working with companies (as a freelancer/contractor/consultant) is that if a company has a culture of deliberate deceit, it isn't restricted to a single area

    I might agree with you, but you're reading much more into this than is there. I thought my cynical hat was big!

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  • Dee

    @Paul - I have to disagree about reading more into it than there is. The corporate culture is often a deciding factor as to whether or not I can produce work they're happy with, so it's something I have learned to assess out of necessity.  If the culture is to pull pretty sound bites out of the air, while my work is reality based, the conflict of vision leaves both parties with an unwanted outcome/product.

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  • Dee

    Cont...  my experience from a work perspective has taught me not to trust them from a customer perspective.  I've seen how they treat their customers and how they address any issues as well as their general working standards.

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  • Paul

    OK, Dee, maybe you're right. Untrustworthy and with low working standards. Some would agree with the first suggestion, few with the second suggestion. Better stay away from Apple, is all I can say..

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  • Dee

    @Paul - I do stay away from Apple.  On balance they're not worth the financial input for me.  My thinking isn't as black and white as you imply, but this isn't the forum for expansion.

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  • Paul

    Always so defeatist, David. You should at least apply!

    Put your price as EUR 50,000 and say Christos has approved you!

    If you get the gig, at that price point you can always sub-contract. Everybody's a winner.

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  • Paul

    WIth people like you David, our deficit will be cleared in no time. Perfect.

    You are boosting the UK, German and Greek economies, all at the same time!

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  • Paul

    .. I tried a similar thing once. I think the escrow on my £50,000 bid may have been too much for the buyer..

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  • Malcolm

    @David - don't know what your babbling on about frankly.  Haven't you heard of crash courses?  Just take a crash course in German, and bob's your uncle, jobs a goodun. :)

    And if you need to move, just move. :)  With you being an exceptional freelancer, I'm sure that PPH will be happy to pay your move expenses.

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  • Malcolm

    @David - might do, you never know. Ask. :)

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  • W. Ahmad

    Hey guys,

    I am trying to send proposal. But I can't send it. It show's following message there: "You can't send a Proposal since your Seller Application is not approved"

    Can somebody help? Please guide me how to get the approval for my first application sine it was long time ago when I applied for the first time?

    regards,

    W

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  • Paul

    support@peopleperhour.com

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  • Permanently deleted user

    @ David

    This is an automated message from a spam filter that is part of Zendesk. It actually has always been in place and is not new. As this is a zendesk feature there is not much customization that can be done to it, so sometimes certain comments get placed in a pending state where it will get moderated by myself usually. As far as answering the question, the idea here is that this is a community forum and not exactly a customer support method, however Pilar or I do answer most questions that need to be sent to our support staff. 

     

    Thanks

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  • Permanently deleted user

    @ David

    We no longer have a telephone service via support, so there is actually nothing to hide. We have a live chat option which has been tested and will be initiated as of the new year as well as the regular emails at support@peopleperhour.com. We are also rolling out a crowd option next week. All of which will be announced once its ready.

     

     

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  • Paul

    I do answer most questions that need to be sent to our support staff.

    That's not the impression I get, I'm afraid Michael. Most people posting here with mundane or sometimes urgent problems seem to be totally ignored.

    When I was at school, my first music exam attracted this comment from the teacher: 'Weak'.

    That's how I would describe the responsiveness of PPH to queries here - even the conventional ones that any company would be expected to handle.

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  • Deb C

    @Michael,

    As you have a direct line to all developers etc and have more clout than any of us can you have a word in their shell likes about something I have sent numerous messages about?

    For whatever reason I have a massive lag when it comes to receiving emails about jobs and tend to get invitations after they have been awarded. Due to this, which I am not blaming you for btw, I constantly check my notifications. The problem here is that every one says I have been 'invited' to propose on a job until I click on it then find it is merely a selection. This may seem trivial but it's bloody annoying as I win 90% more of the jobs I have been invited for rather than being selected along with thousands of others. If I open up my notifications in full I have 91 pages of lines of text saying 'you have been invited to send a proposal for.....' there is a BIG difference between being invited by the client and being selected by PPH, especially in terms of successful bids. 

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  • Malcolm

    Can someone please sack Jessica Jackson.  Just had an email from her with the title "You're Rubbish!" !!!!

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  • Permanently deleted user

    Absolutely unacceptable! She mis-typed the subject line and sent the totally wrong message across. We will be placing a formal apology to the blog, forums and site for this error. 

    My sincere apologies to all our customers for this. 

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  • Deb C

    @ Michael, considering the inability of staff to do the simplest of jobs it may be time PPH looked at the fine bank of freelancers they have available to them to take on some of these tasks. If we sent work to clients littered with the spelling and grammatical errors which exist in the emails we receive we would all be on 0% feedback :/ 

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  • Malcolm

    Here, here, Deb!  Very good point!

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  • Paul

    I think you'll find that there are many freelancers on PPH well able to replicate any amount of grammatical errors that you may see from PPH. Probably for as little as £1 an hour.

     

     

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  • Permanently deleted user

    @ David

    I am not sure if I have mis-communicated some information in a previous comment. The forums stand as they are, the changes I have mentioned are in regards to how we can improve the existing format. So the direct communication is here to stay. 

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  • Permanently deleted user

    Also, check out this blog post: http://blog.peopleperhour.com/blogroll/first-try-new-payroll-feature/

    This is a new feature being tested and we finally have the option to test this as a beta version with some users to collect feedback before we actually decide to launch it to the entire site. I think this is finally a step in the right direction!

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  • Paul

    The new payroll feature. From my perspective, a totally pointless innovation and waste of PPH money.

    It might be more appealing for people doing repeated work of low monetary value.

    I wonder what an employment lawyer and the taxman would make of it. It binds the buyer and seller closer together and looks much more like an indirect form of employment.

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