Why have I been charged Admin Fees (when it is supposed to be free to be a member)

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David

• January 21, 2015 10:23

Why have I received admin fees in my account when I haven't had any activity then? 

I see a number of others have asked the same question, if I was a conspiracy theorist I would wonder if this was a fortuitous 'error' and you'll see how many you have to refund and how many just never get claimed back?

31 Oct 2014 at 21:32:13

Admin Fee For October 2014

-£4.20

30 Sep 2014 at 22:32:15

Admin Fee For September 2014

-£4.20

31 Aug 2014 at 22:32:15

Admin Fee For August 2014

-£4.20

-1

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  Paul

  • January 22, 2015 08:24

  http://www.peopleperhour.com/static/terms#cheat-sheet

  8.4 Admin fee for inactive User accounts

  If a User has funds in their PPH Wallet and the User has not logged in to their PPH account for a period of six (6) months or more then PPH will charge a monthly administration fee of £3.50 (excl. VAT) for holding those funds on behalf of the inactive User. This fee will be automatically collected each month from the funds in the User's PPH Wallet starting from the seventh (7th) calendar month since the User last logged in to their User account. The collection of this fee will end when either i) the account becomes active again after the User logs back in to PPH, or ii) the balance in the PPH Wallet is cleared.

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  Bruce

  • June 02, 2015 11:07

  An Admin fee for holding funds ???? are you guys actually serious ?

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  Jennifer

  • June 04, 2015 12:45

  i have been charged an admin fee Feb 2015, however, as far as i was aware there was no Funds in my account! I also did not get notification from PPH about funds in my account nor the admin fee of £4.20

  What happens now?

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  Paul

  • June 04, 2015 12:58

  The Admin fee for inactive accounts has been there for a long time now. Look at the fees part of the Terms and Conditions.

  PPH don't warn people of anything.

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  Serge

  • March 28, 2016 07:28

  Are you guys fucking serious?

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