Fraudulent PPH Charges to credit card

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Jeff

• June 10, 2015 20:02

I've had fraudulent charges on credit card listed as peopleperhour.com. Has anyone else experience this issue? Is there a PPH number to actually reach a live person?

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  Linda

  • June 11, 2015 12:35

  Hi Jeff,

  Are you a seller here? There may be various maintenance fees depending on your state. Anyway, you can reach the support via email: support@peopleperhour.com and explain your situation.

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  Blessing

  • June 22, 2015 23:18

  Hi Jeff,

  PPH do not charge a fee to the Buyer. PPH only pass on payment processing fees on deposit of funds as follows, subject to a minimum charge of 50p per transaction:
  Bank Transfer           No charge
  Paypal                  1.9%
  Credit / Debit card     1.9%
  There is an optional listing fee of £9 (or €13 or USD $14) where a Buyer may choose to mark a job listing as ‘urgent' with a prominent symbol that will make it stand out.
  In case a Buyer is entitled to a refund, the Buyer receives the funds requested minus a refund fee equal to 10% of the requested amount. The refund fee is waived in case the Seller is at fault
  

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