How do I get my money back from escrow

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vaibhav

• April 01, 2016 12:31

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• Official comment

  

  Permanently deleted user

  • April 03, 2016 09:48

  Hello Vaibhav

  Thank you for your message.

  You will need to request a refund from your seller.

  To request a refund, once logged in to your account, go to the workstream your are referring to and when you scroll all the way down to the bottom, on the top of the text box, you will find a link to "Request Refund" and specify the reason for the refund.

  If the seller approves the refund request the funds are transferred to your wallet shortly.

  If the Seller does not respond to a Refund Request within three (3) working days (a “non-actioned” Refund Request) then PPH may release the funds automatically back to you.

  Please let me know if I can help you with anything else.

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  ahmad nazir

  • April 01, 2016 22:41

  I'm also waiting the answer

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  vaibhav

  • April 03, 2016 11:15

  Hi Kelly,

  Will I have to pay 10% of amount as a penalty ???

  Thanks

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  vaibhav

  • April 04, 2016 15:50

  Hi Kelly,

  Actually initially freelancer agreed to work for $50 I explained him everything but later said that he will take $300 for the same job. That's why it didn't worked out and I want my refund. Hoping for your co-operation.

  Thanks,
  Vaibhav

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  Steve

  • June 29, 2017 18:17

  Hi, what if the developer always promising to do the job and not deliver on time , can the buyer get refund back from escrow without the sellers approval?

  Thanks,

  Steve

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