CERT AND EARNING UNFAIR INTEREST FROM LARGE PAYMENT
I have done pretty good past couple of weeks and CERT went even down :) I think this CERT thing is bullshit! I dont think it works properly.. Need better solution..
Also customer paid my invoice and money came out from their account but no sign on PPH and seems like the history will repeat.. I have horrible experience once, customer paid and PPH hold the money over 10 days for unfair interest I believe.. Hope it won't happen again..
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Official comment
Hello Oz
Thank you for your message.
Sorry to hear about this. I can see the invoice was approved from the buyer on yesterday, so as you know we always request the users to allow us 3 working days (i.e. excluding Saturdays, Sundays and UK public holidays) to process the invoice from the time the buyer has approved the invoice.
Please rest assured, your funds are safe and we will process your invoice as soon as possible.
Your understanding & co-operation is much appreciated in this regard.
Comment actions -
Still no news :) typical, I had this experience last year took 20 days :(..
Also customer says they paid by credit card 3 days ago.. Well I am not accepting any good on this really, its not first and last I m sure.. I dont really trust the CERT judging too, my respond time is instantly but it says a few hours... I dont think system works properly.. Need better solution or get rid off it, simple.. Less is more!!
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