Escrow amount withdrawal.

Comments

1 comment

  • Kelly

    Hi Prakhar,

    I'm sorry to hear that. We recommend that freelancers only submit files upon completion and with an invoice.

    There is no way round it unfortunately. The only way to receive escrow funds is by submitting an invoice. If the invoice is rejected, you can raise a dispute and PPH will support you both through this process, gathering necessary information to make an informed decision on the next steps.

    The only advice I can give at this stage is to see if you can work it out with the client in some way. Maybe find out exactly why they are unhappy and see if you can make it right, or offer a discount to see if that helps.

    I hope this helps, but if not, please do let me know.

    0
    Comment actions Permalink

Please sign in to leave a comment.