Unresponsive Hourlie Buyers

Comments

5 comments

  • Kelly

    Hi Graham,

    Many thanks for your message. If the buyer does not provide you with what you need to get started, you can just submit a refund, select 'Other' as the reason and type 'Buyer has not provided the information needed to get started'. You should not receive an auto negative feedback rating for this. If you do, please let me know and I will get it removed.

    I hope this helps.

    Thank you and have a nice day.

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  • Graham

    Thanks Kelly - that's very reassuring. I seem to have had so many recently that have been far more difficult to complete than they needed to be...

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  • Kelly

    I'm pleased I could help. Please let me know if I can help you with anything else.

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  • Kevin

    I'm having the same issue today with a buyer its frustrating isn;t leaving the requirements.

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  • Bozo

    and do we lose points if we refund them ?

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