My message response time.

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James

• May 06, 2016 15:11

Hi There,

I was using PPH in and out for the last few months. Now I am using it very heavily. My response time because i wasn't using it that much was "Within 2 days" however now I am responding within the hour to almost all clients. How come my response time hasn't moved from "within 2 days" to a better time?

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• Official comment

  

  Permanently deleted user

  • May 08, 2016 18:28

  Hi James,
  I have opened up a ticket for you with our customer support team and someone will email you soon.
  Please let me know if I can help you with anything else.

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  Mohammed

  • May 06, 2016 16:33

  It should take time to update, same as ranking.
  I believe the response time is counted for invites, awarded jobs and Hourlies.

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  Victor

  • April 04, 2018 21:47

  I have a similar situation. I try to respond inmediatly or in a few hours, depending the difference of time zone, but my seller stats show that my response time is "within a few days". How I can change it to reflect my reality?

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